Consulting Projects will include a specified level of training and support time. Clients who need additional support can choose from several support options.
If you have a quick question that you need answered, we want you to feel free to call and ask. You can! The first five minutes every day are free.
A la' Carte Support:
"Pay-as-you-need" approach. Clients call when they need help and pay an hourly rate for support.
A package of support hours that you can purchase quarterly. This is a more proactive approach. If you purchase a support plan I include mailings on new features and procedures, access to training materials, and a discount rate on additional support, should you go over the allotted hours. Unused support hours rollover through the calendar year.
BULLSEYE SYSTEM SUPPORT AND ANALYSIS
Management Services are ongoing procedures provided to help manage your systems and analyze results. Management services range from monthly inventory analysis to full bookkeeping services.